What’s the best way to tell someone they’re not cutting the mustard?
An infographic produced by Headway Capital offers guidance for navigating the sticky wicket of reproaching a colleague. The graphic opens by affirming that negative (and specific) feedback can lead to higher performance and more cohesive teamwork.
It has to be a two-way street, though: Managers should create a space in which employees can voice their own concerns.
As for how to do it right, the infographic suggests scheduling regular performance reviews, evaluating projects as a team to see where improvement is needed, and letting people begin meetings with “self-reviews.” There are also helpful reminders to keep an open mind, to ask for feedback on your own feedback, and not to shy away from conflict. Letting unaddressed issues simmer is a recipe for disaster.