Infographic: Guidelines for delivering constructive criticism

Giving negative feedback isn’t easy, but doing it right can improve performance, increase accountability, clarify expectations and foster a more harmonious work environment.

What’s the best way to tell someone they’re not cutting the mustard?

An infographic produced by Headway Capital offers guidance for navigating the sticky wicket of reproaching a colleague. The graphic opens by affirming that negative (and specific) feedback can lead to higher performance and more cohesive teamwork.

It has to be a two-way street, though: Managers should create a space in which employees can voice their own concerns.

As for how to do it right, the infographic suggests scheduling regular performance reviews, evaluating projects as a team to see where improvement is needed, and letting people begin meetings with “self-reviews.” There are also helpful reminders to keep an open mind, to ask for feedback on your own feedback, and not to shy away from conflict. Letting unaddressed issues simmer is a recipe for disaster.

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