Social Media Infographic: The top reasons customers break up with brands online Just because a customer clicks the like button doesn’t mean he’ll stick with your brand for the long haul. Take a look at the top reasons fans unlike, unfollow and unsubscribe from your brand. By Kristin Long@KristinMLongFeb. 21, 2012 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.