Infographic: The top reasons customers break up with brands online

Just because a customer clicks the like button doesn’t mean he’ll stick with your brand for the long haul. Take a look at the top reasons fans unlike, unfollow and unsubscribe from your brand.

Breaking up isn’t always hard to do.

In fact, when it comes to breaking up with a brand, some people find it quite easy.

An infographic from Get Satisfaction and Column Five illustrates the top reasons why people unsubscribe from brand emails or stop following a brand on social media.

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.