Internal communication perils and solutions for small businesses

Your tight-knit organization might have different challenges from those of a global corporation, but your staffers still deserve clear, timely information and direction. Here’s some guidance.

Ragan Insider Premium Content
Ragan Insider Content

Communication is a crucial factor in any organization’s success.

Small businesses have the benefit of having smaller teams and closer contact across departments. They can take advantage of that by enhancing the way they communicate.

Healthy communication practices can increase efficiency, boost employee morale, inspire creative thinking and give team members a sense of autonomy. All these factors help stimulate business growth and provide a productive working environment.

Unfortunately, it’s easy to end up committing communication mistakes that undermine your company’s productivity. Nobody is born an expert communicator, but learning to master communication in your company is the sign of a competent leader.

Look below to see whether you’re committing any of these common communication mistakes:

Relying on email

A lot of businesses use email for most of their communications—and that’s a problem. Did you know that the average person receives 120-150 emails a day? It can be easy for your messages to get lost in your team members’ inboxes. If it’s a particularly urgent communication, email can be one of the worst channels to use. Why not consider other options?

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.