The keys to collaborative manager communications

Managers can help decipher and share messages to teams across an organization.

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At Ragan’s Employee Communications and Culture Conference earlier this year, Laurie Tortorello, director of people and culture communications at RS Americas, shared a presentation on how collaboration is the key to the best manager communication. In her talk, titled “Share the Load: A Five-Step Guide for Collaborative Manager Comms”, Tortorello told the audience that the manager-communicator relationship is critical for sharing internal information.

“Managers are the people who need to communicate down into the organization,” she said. “Getting their buy-in and support is critical.”

Tortorrello continued, stating that a majority of employees report that better manager communication would make them more effective in their roles. She added that disconnects between managers and communicators can stifle managerial leadership skills.

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