Internal Most communicators prefer phone over email in urgent matters We asked Ragan.com readers in which situations they prefer picking up the phone to sending an email. Do you agree with their responses? By Kristin Long@KristinMLongSept. 4, 2012 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.