Ragan.com’s top stories of 2016: Nos. 31-40

As the year comes to an end, so begins our countdown of our top stories of the year.

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Curious which articles were the most popular among our readers? So were we. Let the countdown begin.

To start, here are Nos. 31-40:

31. 9 phrases smart people never say

32. 20 email mistakes you might be making

33. 8 traits of extraordinary employees

34. 5 things PR pros do that journalists love

35. Graceful ways to say ‘I don’t know’ during a presentation

36. 7 idioms almost everyone gets wrong

37. Try these 15 tools to boost your productivity

38. 10 tips for giving a great speech at a holiday party

39. 5 erroneous bits of career advice

40. Infographic: How to get more email opens and clicks

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