Charlotte Buffington

Charlotte Buffington is a Director of Customer Success at LumApps, where she helps organizations support and engage employees across both desktop and frontline environments. With over a decade of experience, she brings a practical, results-driven approach to driving adoption, retention, and long-term value. She is passionate about change management and building high-performing teams that deliver meaningful customer outcomes. Outside of work, she enjoys trail running and exploring state parks with her husband and dogs.