Michele Ehrhart

Michele Ehrhart

Chief Marketing & Communications Officer - University of Memphis

Michele Ehrhart is a crisis communication expert, keynote speaker, and best selling author of Crisis Compass: How to Communicate When It Matters Most. With more than three decades of experience in corporate affairs, executive communications,
and PR strategy, she has guided leaders through some of the most high-profile corporate emergencies in recent history.

A former Vice President of Global Communications at FedEx, Michele led crisis response efforts across cyber breaches, workplace tragedies, and brand-impacting events. She now serves as Chief Marketing & Communications Officer at the University of Memphis and is CEO of Hart Communications, a reputation management firm. Her expertise lies in helping leaders navigate crises with clarity and confidence, bridging the gap between having a plan and executing it under pressure. Michele is also a sought-after speaker and consultant, training executives, PR professionals, and industry leaders on narrative control, stakeholder management, and crisis preparedness. A founding member of KELLA, a community for senior female leaders, she is passionate about
equipping others with tools that protect reputations and strengthen leadership in the face of uncertainty.

More information can be found at micheleehrhart.com