Michelle Russo

As the first Chief Communications Officer for State Farm, Michelle focuses on enhancing the company’s strategic communications, brand reputation, and stakeholder engagement in alignment with the State Farm mission to live up to our ‘good neighbor’ promise every day.  Michelle and her team craft purpose-driven narratives that drive meaningful connections with customers, employees, agents, media, and communities.

Prior to State Farm, Michelle served as the Chief Communications & Marketing Officer for the U.S. Chamber of Commerce, the largest business advocacy organization, where she led transformative efforts across brand, media, digital, and thought leadership. Michelle also led global communications at Discovery, Inc. (now Warner Bros. Discovery) and was a spokesperson at the Federal Communications Commission.

Michelle earned a Master of Arts in Communication Management from the Annenberg School for Communication & Journalism at the University of Southern California and a Bachelor of Arts in Communication Studies from UCLA.