According to PwC’s 2017 Digital IQ survey, which polled 2,216 business and IT executives from 53 countries, just 52 percent of respondents said their organization has a “strong digital IQ.” That’s down from 67 percent in 2016 and 66 percent in 2015. What’s with the dip in confidence?
As Harvard Business Review noted:
It’s not that employees are getting less tech-savvy; it’s that the market demands more of each and every one of them. The word “digital” used to mean your company’s investments in IT, and perhaps social media readiness, but now it’s bigger, touching on your company’s overall culture.
As business processes become increasingly “digital”—and roles become more complex—we’re entering an era of uncertainty about hacks, data breaches and privacy. The looming “internet of things,” which promises to further connect, intertwine and digitize everyday items, isn’t helping anyone sleep better. Forty-two percent of executives view the internet of things as “disruptive to their business model.”