Using slang or filler words can distract and annoy your audience. More importantly, these words can erode your audience’s confidence in what you have to offer.
Avoid the following slang and filler words to better convey your message and instill confidence in your audience:
You guys. Referencing a group of people as “you guys” lowers your level of professionalism. This term should be reserved for friendly conversations, not those with clients or co-workers. Instead, use terms such as “your team” or “your organization” to more appropriately get your point across.
You know. Ending a statement with “you know?” lowers your level of authority. It implies that you are unsure of your statement and whether you correctly verbalized your point. Read your audience’s body language instead of directly asking for their approval. Do they look confused or are they following your every word? This way, you can correctly determine your audience’s understanding without hurting the power of your message.