Stranded Jetblue plane damages airline’s reputation

The airline needs to step up its response in the wake of a flight that left passengers stranded for seven hours.

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Ragan Insider Content

If you live in the Northeast, you’re well aware of the nasty storm that left millions without power, forced travel delays, closed schools, interrupted Halloween plans, and killed at least 11.

There was also that JetBlue flight on Oct. 29 that was downright disastrous.

Originally bound for Newark, N.J., the plane was forced to divert to Hartford, Conn.’s Bradley International Airport because of the weather. That is where everything began to go wrong.

The plane sat on the tarmac for seven hours, in Hartford, from around 1:30 p.m. until 9 p.m. More than 100 passengers were left without functioning toilets, food or water in the last few hours of the delay. What did JetBlue do? Nothing, it appears.

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