Survey: Google+ boasts most satisfied social network users
Why? Because it shines where Facebook falls flat, this PR pro says.
For many in the social space, including me, the jury is still out on Google+. Although the site’s user base is far smaller than Facebook’s, new statistics reveal an interesting finding: Google+ beats out all other social media sites in terms of customer satisfaction.
According to numbers from the American Customer Satisfaction Index, Google+ not only debuted on the index for the first time, but dominated the rankings with a higher customer satisfaction score than YouTube, Pinterest, Twitter, LinkedIn and Facebook. That surprises me a bit. I mean, those Pinterest users are a rabid bunch (myself included).
What makes Google+ so appealing to its users? It shines in areas where Facebook falls flat.
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