For many in the social space, including me, the jury is still out on Google+. Although the site’s user base is far smaller than Facebook’s, new statistics reveal an interesting finding: Google+ beats out all other social media sites in terms of customer satisfaction.
According to numbers from the American Customer Satisfaction Index, Google+ not only debuted on the index for the first time, but dominated the rankings with a higher customer satisfaction score than YouTube, Pinterest, Twitter, LinkedIn and Facebook. That surprises me a bit. I mean, those Pinterest users are a rabid bunch (myself included).
What makes Google+ so appealing to its users? It shines in areas where Facebook falls flat.