Survey: Google+ boasts most satisfied social network users

Why? Because it shines where Facebook falls flat, this PR pro says.

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For many in the social space, including me, the jury is still out on Google+. Although the site’s user base is far smaller than Facebook’s, new statistics reveal an interesting finding: Google+ beats out all other social media sites in terms of customer satisfaction.

According to numbers from the American Customer Satisfaction Index, Google+ not only debuted on the index for the first time, but dominated the rankings with a higher customer satisfaction score than YouTube, Pinterest, Twitter, LinkedIn and Facebook. That surprises me a bit. I mean, those Pinterest users are a rabid bunch (myself included).

What makes Google+ so appealing to its users? It shines in areas where Facebook falls flat.

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