The 6 worst employee communication mistakes
Email gaffes, verbosity, poor grammar, and the inability to read nonverbal cues are among the common plagues of workplace interaction.
Assuming you’ve done a good job of hiring, your employees have skills that contribute to the growth of your business—but that doesn’t mean they’re all great communicators.
Business owners often encounter difficulties in getting their employees to better express themselves and interact with others.
Here are six of the worst employee communication mistakes, with suggestions for improvement:
1. Vague emails, lacking a call to action
Email communications are so pervasive in our daily lives that it’s easy to forget basic business email etiquette. Among the most common errors:
Consider holding a brief “refresher course” or send out helpful tips to get people on the same page. Remind employees to:
2. Failure to double-check spelling and grammar
Emails with improper grammar and misspelled words are unacceptable when employees communicate with management or, most important, with your customers.
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