Time for quiet communications An internal communication executive imagines the communication program that will help a company go from good to great. For starters, how about spending 80 percent of the time listening to employees? By Ragan StaffAug. 6, 2007 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.