2025 Internal Email Communications Benchmarks

When it comes to internal communications, email remains the most widely used and measurable channel — but are your messages actually getting through?

In the “2025 Internal Email Communications Benchmarks” report, PoliteMail analyzes just over 4 billion internal emails sent to more than 12 million employees across 10 industries and seven distribution group sizes. This comprehensive data set reveals how your metrics compare to your peers — and what it takes to improve them. This free report will help you:

  • Discover what constitutes a “good” open rate in today’s workplace.
  • Understand how much of your audience is paying attention — and how much is tuning out.
  • Learn how email engagement has shifted post-pandemic and where trends are heading.
  • Grade your performance with the CommScores Benchmark Grading system.
  • Identify actionable opportunities to increase internal email impact.
  • And much more.

Whether you're trying to cut through the noise, improve targeting or demonstrate the value of your internal comms, these benchmarks give you the clarity and context you need to make data-driven decisions.

Download the free 2025 report now to evaluate your performance, adjust your strategy and lead with smarter email.