Future of Work Index: Insights to Transform Communication and Decision Making On Demand

As AI reshapes the workforce, the traditional focus of internal communication on engagement faces pressure. Digital friction heightens the challenge. But the need for effective, rapid decision making creates opportunities for internal communication — and communication pros — to become even more essential as these challenges intensify.

The LumApps Future of Work Index surveyed 268 business and communications leaders, revealing critical gaps: 75% of communications leaders report high organizational adversity, yet only 35% of employees find leadership communication clear and motivating.

In this session, you’ll:

  • Decode the key findings from the Future of Work Index — including where leaders and employees are most misaligned on communications clarity and motivation.
  • Understand the impact of AI and digital friction on how organizations communicate, make decisions and engage employees.
  • Identify practical strategies to elevate internal communication from engagement-focused to decision-enabling — driving clarity, speed and alignment.
  • Reimagine the communicator’s role in the future of work, turning today’s challenges into opportunities for greater influence and organizational impact.
  • And much more.

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