The AI Maturity Gap in Internal Comms
Are your internal communicators equipped to lead the AI transformation inside your organization?
AI is rapidly reshaping how teams ideate, produce, and deliver communications. Yet despite near-universal adoption, most communicators remain stuck in “intermediate” mode — using AI for one-off tasks instead of building systems that accelerate strategy, scale output and increase impact across the business. According to new research, 100% of internal communicators are using AI, but only 14% have reached an advanced level of maturity, revealing a growing gap between everyday experimentation and true strategic advantage.
In the “AI Maturity Gap in Internal Comms” report from ContactMonkey, you’ll learn how communicators at every level can move beyond ad-hoc prompting and begin using AI as a force multiplier for strategy, influence and execution. This report will help you:
- Understand the three levels of AI maturity — and the skill shifts needed to progress from beginner to advanced.
- Learn how leading organizations like Cognizant and Instacart are embedding AI into workflows to accelerate insights, strengthen consistency and give teams back valuable time.
- Explore how AI is elevating communicators from content creators to strategic advisors, with 84% using AI for strategy and brainstorming.
- Get a clear roadmap to level up: daily habit-building, workflow integration, brand-voice tools and automation opportunities.
- See how to communicate the value of AI internally — ensuring leaders understand the strategic gains, not just the productivity wins.
-
Avoid the common mistakes that keep teams stuck in the “intermediate” plateau.
Whether you're strengthening internal messaging, shaping executive narratives, or building comms systems that scale, this report will help you translate AI experimentation into lasting strategic impact — and close the maturity gap before it widens.
Download the free report now to accelerate your AI journey and lead your organization into the next era of internal communications.
