‘Your receptionist is probably your best community manager’

Personality is the most important quality of a community manager. They should share the same traits as your receptionist: personable, quick thinkers, says Renee Alexander of MSLGROUP.

Personality is the most important quality of a community manager. They should share the same traits as your receptionist: personable, quick thinkers, says Renee Alexander of MSLGROUP.

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