5 best practices for thriving digital employee communities

As an internal communicator, you already know how important is to keep employees connected to their teams, especially during the COVID-19 pandemic—but how are you helping them rebuild lost communities during remote work?

“While teams align employees according to an organization chart and job descriptions, communities connect people based simply on what they know and care about,” explained Melanie Hohertz, offering lead, modern workplace transformation, Midwest for Avanade.

During a recent Ragan webinar, she and Amy Dolzine, manager with Ernst & Young LLP, shared why communities are essential for business success, and some best practices for building them in Yammer.

“Yammer networks help you find the people who know what you need and need what you need to know,” shared Hohertz. They can unite employees around work-related or personal objectives and can be used for everything from onboarding to celebrating milestones and managing employee resource groups.

From their experiences successfully implementing Yammer at Cargill and Ernst & Young, the panelists shared the following tips for success:

1. Keep communities open by default.