Managers’ messaging is a crucial piece of an effective internal communications plan. In fact, managers should be considered your most valuable communications channel.
Many, though, think of manager communications as a gray area. Who really owns it? Human Resources? Leaders?
Internal communications should want to own it, because it’s such a powerful channel for moving the needle of employee engagement.
Here are five essential manager training tools to consider:
1. Communications training. Begin with a level-setting, communications 101 training. This will ensure that all your managers understand what the organization considers its standard for communication. Build from there with more advanced course offerings.