We all struggle with delivering (and receiving) feedback.
While it seems we’re wired to fear things that challenge our sense of self, it’s too early to throw in the towel on the use of feedback. With the right approach, in an environment where everyone’s focus is on improving performance, feedback can be a powerful tool that builds trust, bolsters camaraderie and unlocks greater productivity.
Here are seven ways to maximize workplace feedback:
1. Teach your team the real purpose of feedback.
Feedback discussions are business discussions where the individuals involved strive to identify behaviors that contribute to or detract from high performance. The focus must be on connecting behaviors to performance outcomes, and then discussing how this behavior can be strengthened in the future. That’s it.
2. Work to create a healthy feedback environment with your team.