William Comcowich
7 ways to wrangle an unpredictable leader
Prepare a crisis plan, seize control of media relations, and, if necessary, develop a new public face. Above all, be brave.
Executive Communication
Christina Hennessy
Beyond words: Vocal and body language techniques for TV interviews
Your message is, of course, paramount, but poor habits such as slouching, shifty eyes and verbal upticks will undermine your credibility.
David Meerman Scott
7 techniques for guiding a scintillating panel discussion
As a moderator, you can follow a staid format and have all your panelists nodding in agreement—and your audience nodding off. These approaches will help juice things up.
Nick Morgan
3 common public-speaking blunders—and how to overcome them
Too many presenters focus on themselves—and showing off how much they know—rather than on the audience’s interests. Others tell stories chronologically, which can be a major snooze.
Christina Hennessey
4 questions that can make spokespeople stumble
To juice ratings and create buzz, journalists can resort to sneaky interview tactics to get the answers they want. If you aren’t prepared, a small mistake can become a full-blown crisis.
Christina Hennessey
3 questions that can trip up your media interview
Some journalists will intentionally throw curveballs to try and knock your spokesperson off his or her game and make a salient mistake. Here’s how to prepare for probing reportage.
Christina Hennessey
Everything you need to know about mastering audience Q&A
Follow this guidance to determine how and when to field questions, as well as smart ways to handle tough queries.
Christina Hennessy
9 steps for working with journalists
The best pitches capitalize on positive relationships with media contacts built over years. Here’s how to develop these priceless connections.
Beth Nyland
3 chances worth taking to make your presentation memorable
Rather than lecturing and pounding your audience with dozens of slides, engage the crowd through participation. Above all, be yourself.
Dave Wraith
10 easy ways to engage employees and boost morale
Frequently ask for advice, feedback and ideas, take responsibility, and prioritize personalized recognition.
Cathy Wellings
6 networking types to avoid—and avoid being
Gathering to exchange war stories and business cards can be fun and even lucrative, but some people fail to bring along their manners—and their eye for less obvious opportunities.
Christina Hennessey
How speakers can eliminate ‘umm,’ ‘er,’ and other tics
These placeholders can muddy your message, yet a narrow-minded quest to rid verbal quirks could undermine your authenticity. Consider these tips.
Christina Hennessey
How bridging puts your media interview back on track
Don’t let the interviewer dominate the conversation. Here’s how to regain control in the heat of the moment.
Ted Kitterman
No comic, no president—yet the speaker wows White House reporters
The annual White House Correspondents’ Association dinner featured a presidential historian rather than having a comedian deliver the keynote. Here are five takeaways for presenters.
Russell Working
Uber leads—and Oracle lags—in survey of CEO comms skills
In a poll of 10,000 employees conducted by Ragan and Blind, the transportation company rebounded after controversies. Not every firm, nor their top leaders, fared so well.
