9 steps for communicating with employees during the COVID-19 crisis
Keeping your people informed and trustful of your organization is crucial, especially when uncertainty flourishes. Follow these approaches when discussing the coronavirus.
Editor’s note: We are re-running the top stories of 2020 as part of our year-end countdown.
Organizations’ employee communications skills are being tested as more cases of COVID-19 are reported around the world.
How you communicate with your employees during this time is essential to keeping them safe, informed and productive as they navigate and adapt to sudden and unexpected changes. With things changing at such a rapid rate, it can be hard to know what to say, when and how to say it, who should say it, or how much your efforts are helping.
Below is a nine-step guide to help you (and your employees) navigate through the uncertainty.
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