Tom Corfman
More companies see new risks to reputation from AI
The Conference Board says disclosures of risks due to artificial intelligence have jumped fivefold since 2023.
Crisis Communications
Tom Corfman
What you don’t say can hurt you
It would have been a better time for Verizon if it hadn’t left so many questions hanging.
Sean Devlin
How boards and communicators can react when leaders behave badly
Internal communicators can help guide and reinforce messaging in these moments.
Tom Corfman
Target gets a new CEO as opinions on corporate activism shift
Consumers have dinged the retailer for its pullback on DEI. Their expectations are different for Target than other companies.
Tom Corfman
Why the Gwyneth Paltrow gambit worked for Astronomer — and won’t work for you
Celebrities always draw a crowd, but it’s a rare crisis that can be handled with humor.
Sean Devlin | Courtney Blackann
CEOs behaving badly: What comms can do when leaders step in it
Covering your bases both internally and externally.
Isis Simpson-Mersha
NSPRA President Heidi Vega on courageous leadership in times of crisis
Heidi Vega shares how empathy and a “fail forward” mindset help her guide teams through their hardest days.
Jess Zafarris
When ICE arrives: A strategic communications playbook
A brief overview of what to expect and how to prepare for the moment ICE turns its gaze upon your employees.
Courtney Blackann
4 steps for building a proactive anti-deepfake strategy
Understand online audience behavior and information flows.
Courtney Blackann
Post-crisis reflection is a critical tool for communicators
University of West Virginia’s Naumann-Blevins’ sophisticated approach to mitigating crises.
Allison Carter
Harvard’s website overhaul shows how to hammer in a narrative amid crisis
Hone your narrative and use existing content to respond fast
Ragan Insider Callie Krosin
Navigating misinformation during natural disaster
Lessons from FEMA on planning and messaging in a crisis
Allison Carter
Conducting a risk assessment amid anti-DEI governmental action
A close look at the current situation.
Justin Joffe
Top Stories of 2024: Proven approaches for talking about polarizing topics at work
Strategies for taking the temperature down amid rising employee activism and polarizing discourse.
Justin Joffe
Top Stories of 2024: Brown explains end to Gaza campus encampment with empathetic executive comms
A look at why Brown President Christina H. Paxson’s statement worked.
