Luxury brands are running afoul of consumers with products that inflame racial tensions, forcing quick apologies. How can you protect your business from similar mistakes?
A yearbook photo dating back 35 years has the state’s top official on the hot seat. As old deeds and behaviors come under new scrutiny, executives and communicators should prepare.
The executive recently published details and emails from American Media and The National Enquirer, which Bezos claims blackmailed him. Here’s how it can serve as a future crisis model.
The airline and beverage company teamed up for a campaign that encouraged passengers to give their phone number to their airplane ‘crush.’ Some found it ‘creepy.’
Hear from experts on how to steady the ship in the aftermath of a prominent exec exit.
This week, the carmaker will terminate nearly 15,000 jobs by year-end as it shifts its business model to focus on electric and self-driving vehicles.
As officials warn of the coldest temperatures in a generation, many are working to educate people about the dangers of the deep freeze and to share updates to protect readers.
The move, slated for 2020, means brand managers can better reach consumers and target their ads. However, critics pointed to anti-trust issues and Facebook’s ongoing data privacy issues.
The company is entering its 15th year but spent most of the last year putting out fires and addressing data-misuse scandals. The op-ed is the latest in a series of attempts to turn the page.
The automaker faces a lawsuit and public claims that black employees were harassed and threatened at a factory in Ohio. After a slow start, GM has ramped up its messaging online.
Data thefts are increasingly common—and potentially devastating for your organization and its customers. Follow this guidance before, during and after a hack.
It’s a new year and many organizations have a positive outlook. However, plenty can still go wrong, and savvy pros should take precautions.
The company vowed to ‘actively challenge the stereotypes and expectations of what it means to be a man,’ but people have mixed reactions to the new messaging.
Members of the Coast Guard are advised to hold garage sales, and businesses ranging from airports to craft breweries feel the effects of the work stoppage and plead for a resolution.
After deleting the video post, the U.S. Strategic Command said the intended joke was ‘in poor taste.’
