Good crisis communications can seem to defy logic, especially when legal teams are involved. One pro looks at Google’s response to a recent PR firestorm—and how it got better over time.
The blogging platform said it strives to be a ‘safe place for creative expression, self-discovery, and a deep sense of community.’ However, its announcement upset many users.
Google probably won’t remove those embarrassing photos for you. Here’s how to take matters into your own hands.
A former manager says that despite the company’s claims of increasing inclusion and diversity efforts, the social media giant has a long way to go to create a welcoming workplace—and product.
The carmaker is looking to tighten its offerings and boost efficiency, but its plan means that 15 percent of its salaried workforce will lose their jobs.
Not every bump in the road calls for all-out war. Here’s how to determine what level of response is appropriate.
The fashion brand issued a mea culpa after it was forced to cancel its fashion show in Shanghai amid outraged charges of cultural insensitivity.
The company defended its decision to make the satirical edition of the popular game, saying some of its staff are young professionals.
As historically devastating blazes destroy life and property in California, government officials and others are spreading warnings, information and messages of comfort.
Employees posted an image of themselves sleeping on an airport floor, claiming they were stranded by the airline. To defend its reputation, the airline released CCTV video of the photo being staged
The protests, staged across Google’s offices throughout the world, demand for the tech giant to commit to a more diverse workforce and better handle sexual misconduct claims.
The tobacco behemoth is now pushing vapes and promoting ads that ask smokers to give up cigarettes. Health advocates are decrying the move as a disingenuous PR stunt.
Uber, New York Times, Bloomberg, Virgin Group and more have pulled out of the Riyadh event. Turkish officials say they have video of the killing of Jamal Khashoggi, who was last seen Oct. 2.
Though Facebook and Instagram feature emotional images, Twitter is the main channel for sharing updates and broadcasting corporate social responsibility efforts.
The company is being sued over its sparkling water, with plaintiffs asserting the drink contains ingredients found in some insecticides. The suit raises larger issues about truth in packaging.
