Looking at communications from an inclusive lens

Tips of designing an inclusive comms guide, using language that resonates and more.

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A modern workplace should focus not only on its employees but how these employees can bring their full selves to work each day — and that’s where DE&I initiatives come into play. With that in mind, we communicators need to be cognizant of not only the words we choose to relay our messages with how we spread them.

Earlier this year, Kim Clark of Ragan Consulting Group outlined some ways that comms pros can ensure that their messaging is inclusive and can learn to think through the lens of DE&I.

Stick by the principles of inclusive comms

When committing to inclusionary messaging, there are a few things to keep in mind when you’re putting together your strategy.

First, you need to realize that you’re not communicating with some faceless entity known as your organization — there are real people with diverse backgrounds and different feelings and opinions that make up that organization! Be cognizant of this when you’re choosing your words, and work to avoid terms of exclusion that might make some people feel marginalized.

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