How and why to prioritize the employee experience

Employee disengagement has become a worldwide epidemic during COVID-19 and companies that fail to address it face poor culture, high staff turnover and low productivity.

According to renowned best-selling author and speaker Simon Sinek, the best way to meet this challenge is to adopt an empathetic, purposeful and prescriptive approach to employee experience.

Just a few weeks ago I had the pleasure of speaking to Sinek as he headlined the Let’s Connect event series with LiveTiles. We agreed that the best leaders have seized the opportunity during COVID-19 by proactively asking their employees “are you okay?”

“Many of them picked up the phone and called their people one by one,” Sinek told us, adding that this mindset shift has been central to the way great leaders manage performance. “Immediately, if someone’s performance was in decline we picked up the phone and said, ‘Are you OK? Is something wrong?’”

The numbers back this up. According to a new LiveTiles global survey of 7,000 workers, 38% of employers worldwide have improved their communication in the last year. That’s great news.