Ragan.com’s top stories of 2016: Nos: 11-20

We’re nearing ever closer to our top 10 stories of 2016.

There are three more days in 2016, and we’re nearly to the end of our annual countdown of stories.

Here are Nos. 11-20:

11. 10 things the best speakers never say

12. 10 hard truths about workplace punctuality

13. Infographic: The workplace trends that will dominate in 2016

14. The most-hated buzzwords in the English language

15. The only employee engagement questionnaire you’ll ever need

16. 5 exercises to improve your storytelling skills

17. 10 Facebook features to watch in 2016

18. 8 struggles every communicator understands

19. 7 foods you should never eat at work

20. 9 words and phrases you’re mispronouncing

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