Dana Feldhacker

Dana Feldhacker is a Customer Success leader with more than a decade of experience working directly with clients to turn technology into meaningful business value. Throughout her career, she has partnered with organizations and senior leaders to understand their most pressing challenges, shape strategies around their goals, and ensure technology delivers measurable impact. 

Today, as Head of Customer Success Operations at Interact, Dana has worked closely with Communications, Learning, Marketing, HR and Digital teams from many of the worlds largest companies, including Google, Amazon, Netflix, Subway, Moderna and many more. This experience has given her a unique perspective on executive communications: understanding not only how leaders communicate, but how those messages are received, reinforced, and ultimately translated into action across an organization. Today, she brings that perspective to her work with clients, helping them think beyond simply delivering a message to creating communication experiences that build connection, drive engagement, and support meaningful business outcomes.