VIDEO: How Santander is rethinking DE&I benchmarks, inclusive hiring and employee engagement

Ragan’s Justin Joffe spoke with Santander’s Eric Battle about the bank’s internal DE&I work.

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Most communicators working on diversity, equity and inclusion (DE&I) initiatives understand that it starts with benchmarks, as an organization can’t make progress when it doesn’t know where to start.

But what comes next? And how can communicators make sure those benchmarks are informative enough to be actionable?

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