9. There are social media icons on their website, but when you click on these links you find they haven’t updated the page in weeks or months.
8. When you ask them if they have actually used the tools they’re recommending—either personally or for a client—they can’t give you a straight answer.
7. Their idea of using social media is to promote a company’s services or key messages without any engagement with users.
6. They claim to be influencers, but their Klout scores are less than your mother’s.
5. Their program proposals talk about big ideas, but they don’t mention how they will track and measure success.
4. As soon as a shiny new tool comes out, they immediately propose you incorporate it into your social media program.
3. They mention MySpace in a discussion about social media channels to consider.
2. They guarantee immediate results.
1. Somewhere in their Twitter/Facebook/Klout/Google+/Foursquare/blog profile it says: “Social media expert.”
Andrew Worob is a public relations professional with 10 years of PR and media experience. He blogs at PR at Sunrise, where a version of this article originally ran.