Work begins, not ends, with survey results.
Active circulation of survey results is a tool for driving meaningful dialogue within an organization and an opportunity to demonstrate that employees’ time spent completing questionnaires has not been wasted.
Once your employees have contributed their time and thoughts, they will want to know that they’ve been heard.
It’s important to present the results and accompanying messages in an engaging way that employees can understand and will take the time to digest.
Consider these 10 points before sharing the results of your next staff survey:
1. Timing is everything.
Strike while the iron is hot, acting while you’ve got people on board and questions are fresh in their minds. The longer the gap between collating the data and delivering the results, the greater the perception of underhanded activity, such as spin doctoring.
This could leave employees believing that managers don’t listen or aren’t taking their feedback seriously. The sooner you release results, the sooner you can quell rumors and maintain control of your message.
2. ‘Vision trumps all other senses.’