Afterward, you’re often left with the suspicion that the town hall was a bit lackluster. Your post-event survey indicated that employees appreciated the effort, but they weren’t brimming with enthusiasm. You wish you could get inside employees’ heads to find out what they really think.
Employees view most town halls as “meh.” My firm has conducted hundreds of surveys and focus groups, so we’ve been able to get employees’ unvarnished feedback about town halls.
Employees think it’s valuable to interact with senior leaders, but there are many things they hate about town halls. Here is the top 10 list:
10. Technical/logistical difficulties.
“We were at a remote location, and we couldn’t hear everything.”
“People at the back of the cafeteria couldn’t see the speakers.”
“With the money they spend on these meetings, you’d think they’d figure out how to fix A/V.”
9. Bad PowerPoint.
“I can’t even read all that detail.”
“You’d think they could do better than those ugly, dense slides.”
8. Poor time management.