One of the positive innovations in this year’s Digital Workplace Survey is the inclusion of company demographic questions designed to allow some detailed research of how different organizations use digital communication and collaboration tools.
Like many companies, not all of my employees are desk-based knowledge workers. Many of them don’t have company laptops or mobile phones, and as such have irregular access to the information and services on the intranet.
Given that your internal communication team, HR team and other departments rely on employees having consistent and regular access to the intranet, it’s time to think beyond the laptop and explore new ways to reach desk-less workers with your content.
You must find ways to bring the intranet to them—to fit it into their day-to-day routines—rather than expect them to get to an office to read your news.