Higher levels of trust lead to higher individual, team and company performance.
That means more people working together, better problem solving, a more positive work climate and higher employee engagement.
So, how can internal communicators work to build employee trust inside their organizations?
As a follow-up to the report we launched last year, a group of global business leaders, senior in-house communicators and independent experts were asked about trust and the actions they felt were key to building and sustaining trust in their leadership team.
From all of this insight, here are our top 10 tips for internal communication professionals to build trust in your leadership team and business:
1. Benchmark trust and measure progress.
Become a champion for establishing a formal system of trust measurement in your organization. An annual survey that measures and benchmarks trust is one method, but there’s no universal way of doing this, so dedicate ample time to get it right.
2. Be consistent.