Being a good listener is essential to being an effective leader.
When you listen, you:
Here are 10 tips to be a better listener:
1. Look at the person speaking to you. Maintain eye contact.
2. Watch for non-verbal clues: body language, gestures and facial expressions.
3. Eliminate all distractions. Don’t multitask.
4. Ask questions that let the other person know you heard him and want to learn more.