11 tactics for getting the most out of staff surveys

Employees want a voice in how your organization runs, but bombarding them with scores of questions—especially if no action comes of it—will prove tedious and off-putting.

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Here’s the key to staff surveys: You can act only on those matters you ask about.

When people understand your questions, it’s easier for them to answer openly and honestly, giving you better feedback to analyze about onboarding, engagement and beyond.

Remember these tips for writing meaningful employee survey questions.

1. Have one key person overseeing the questions.

This person understands the survey strategy and purpose and is responsible for collecting feedback on the queries posed by relevant people within your company. Having one decision-maker in charge of understanding the purpose behind each question keeps the process concise.

2. Start with objectives.

It’s tempting to dive into writing questions right away, but each question must have a purpose defined by objectives. Look at what systems and initiatives you have in place, and take into account what you are planning for the future.

3. Consider your company culture.

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