21 timeless communication tactics to expand your influence, authority and credibility

Nobody decides to be a poor communicator. They become ineffective through neglect. Instead of mindful, intentional communication, they adopt clichés and platitudes to get them by on far too many occasions:

Throwaway lines like these are harmless enough (as long as they’re true!). But to stand out as a great communicator, selecting the best words, approaches and processes to get your message across can make a significant difference in how others judge your competence.

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To succeed in 2021 and beyond, stick to these 21 timeless principles of excellent communication:

1. Be real. Let authenticity form the core of every conversation, coaching session, correspondence, or encounter. Connect on a human level. Be approachable, empathetic, and transparent.

2. Listen attentively to what others say to you. Not just the facts but the feelings and intentions behind the facts.