Wondering what your employees are thinking?
Quick, time for a pulse survey!
Then again, are you sure they’re giving it to you straight? Nearly a quarter of employees confess that they are being less than honest on pulse surveys, according to a recent survey by Blind, an anonymous community of business professionals.
How to turn that around? Kim Clark, affiliate consultant with Ragan Consulting Group, says several factors contribute to a lack of honesty in pulse or engagement surveys:
Show you’re listening
To improve the figure, communicators must find ways to show they intend to listen—and act on—the information they learn, says Kyum Kim, Blind’s cofounder and head of U.S. operations. The online community has more than 3 million verified users.
Blind’s survey of 2,700 professionals found that the lack of candor means companies aren’t getting an accurate picture of how employees really feel. An analysis reveals that in order to be candid, employees must feel free to provide feedback, Kim says.