Crisis Management 5 lessons from Google’s diversity dust-up Google fired a software engineer for a memo that questioned the organization’s diversity policies. While outsiders debate the move, here are some takeaways for communicators. By Russell Working@byworkingAug. 9, 2017 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.