PR 5 reputation-building tips from DC Water Like Flint, Michigan, our nation’s capital had its own lead-tainted water crisis in the 2000s. Its utility learned that rebuilding your good name is a long-term battle starting with transparency. By Russell Working@byworkingFeb. 25, 2016 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.