5 ways a global IT giant adapted for work at home

Amid the COVID-19 pandemic, India-based Tata Consultancy Services has found new ways to reach, unite and engage its worldwide staff, including 40,000 in the U.S.

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Wondering how to reach your employees in a time of isolation and working from home?

Tata Consultancy Services, one of the world’s largest IT services and consulting firms, is deploying a broad range of channels and content to train, inspire and engage its 446,000 employees.

Content includes presentations by astronauts and celebrity chefs, an employee-hosted hobby channel, and advice on child activities for working parents, says Ben Trounson, global markets chief communications officer and head of North American marketing. Employees are also gaining new skills through mini-courses.

Most of its employees were working from TCS offices and client sites, including tech campuses ranging from 1,000 employees in Cincinnati to 30,000 employees in India.

“Within three weeks, we shifted 85%—and it’s now over 90%—of our employees to work at home,” Trounson says.

Here’s how TCS did that:

1. Get employees the resources they need.

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