Such is the power that disgruntled employees hold.
They can bring your brand to its knees, spreading all sorts of nasty rumors about your company or wreaking havoc in a host of other ways. Even if they’re not as bold and aggressive with their attacks as Smith was, disgruntled employees can damage your brand in other ways, such as simply failing to do their work properly and hurting your customer service.
How can you make sure a disgruntled employee doesn’t hurt your brand? The key is to prevent your employees from becoming unhappy in the first place. How do you do that?
1. Frequently ask your employees how they’re doing. A simple “Hey, how are you?” can go a long way to showing your employees you care about them. If you never take the time to show interest in the well-being of your employees, they’ll feel you don’t value them and that you aren’t concerned about them. Why would anyone want to work for someone who doesn’t care about them?