It’s fun, I get to meet so many new people, and I get paid for it!
I landed in the world of social media via a little luck, a pinch of patience, a solid writing background, and doing tasks outside of my official job description.
People have asked me what makes a good community manager, and I don’t have a cookie cutter answer to that question. However, the ability to come to work every day with a smile regardless of how many people
you’d like to punch in the face are getting on your nerves is a key attribute.
Every organization will need or want something different for the role it is trying to fill.
Instead of answering “What should I look for?” I’m going to write about the traits an effective community manager should have based primarily on my experiences.
A good community manager is well-liked and sure of himself, yet still comfortable enough to stroke other people’s egos. He should engage with his authentic voice—not a marketing message.