Internal 7 ways to respond toand avoidescalating email snark We’ve all been flamed in an email. Here’s how to deal with it without resorting to scorched-earth messages. By Russell Working@byworkingSept. 19, 2011 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.