8 terrific alternatives to staff surveys
For a different listening approach, don’t hesitate to open up the playbook a bit. Try these diverse strategies to gather better, rawer, feedback.
Naysayers have been shouting, “Surveys are dead!” from rooftops for a couple of years now.
Well, they’re not dead (yet), but companies are certainly looking for alternative approaches to customer and employee listening to combat survey burnout.
As a result, there has been a greater focus on qualitative research and different listening approaches. Which ones, you ask? Here are eight options to try:
Customer advisory boards typically meet semiannually, which should give you enough time to act on the feedback derived from each meeting.
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