9 words that don’t belong in PR

These terms have no place on the lips of PR pros, says the author. Do you agree? Any others drive you crazy?

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Being a PR professional—or should I say, becoming one—has made it clear that there are far too many ignorant, excuse me, incorrect assumptions about the job.

I cringe when I hear certain words used by people within and outside the profession. Recently, I reached my breaking point and started a list of these words—words that have no place in the PR world—so I can least try to bring about their demise.

Spin. Yes, you can make something sound a little better, but any good reporter can see and smell the bullsh*t a desk away. Share the facts in the best way possible, but don’t twist them out of proportion—you’ll get much more respect from the reporter and the client.

Viral. You can describe a video as being viral, but you can’t make a video go viral. Stop making promises you can’t keep.

Glamorous. I guess some sad PR pro made this up on a Saturday night stuck at the office. Perhaps it was a celebrity PR pro who was scraping gum off a client’s shoe. Last time I checked, cleaning up someone’s mess isn’t very glamorous, nor is setting the table.

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