We hope you enjoy this week’s messaging blowups and reputational glow-ups—along with a reminder that it’s never too late to grow up. Here’s what grabbed our attention for the week of June 28 – July 2, 2021.
1. Crisis management expert creates crisis.
In a high-profile case of “do as I say, not as I do,” Teneo CEO Declan Kelly has resigned amid accusations of drunkenly groping women at a charity event held in May.
As Axios writes, the executive advisory firm didn’t handle this particularly well:
Teneo, for all of its PR expertise, botched this. Yes, it was in a tough spot because its high-profile CEO behaved badly. But it also let the media set the narrative, which is exactly what you don’t want to do in such situations.
Kelly released a statement on Teneo’s website, which reads, in part: