If you’ve ever worked a day in your life, you’ve likely experienced burnout. The symptoms, as described by the Mayo Clinic, are all too familiar: feeling cynical, critical and unmotivated at work; lacking the energy to be productive; finding it difficult to concentrate and feeling disillusioned about your job.
It’s not unlikely that everyone will experience professional burnout at some point in their careers, and communicators are uniquely positioned to help their employees manage and potentially avoid burnout altogether.
Identifying burnout through active listening
Burnout can take many forms, but it often manifests as undue stress at work. Do your workers seem overwhelmed? If your company has been going through a tumultuous period of change that’s resulted in an increased workload, it’s beneficial to ensure that leaders are regularly checking in and communicating with your employees.
Pulse surveys aren’t limited to measuring employee engagement and satisfaction — the tool can also be used to determine whether your employees are experiencing symptoms of burnout.